Privacy Policy

1. Introduction

Pythonia operates an online education service providing Python, data, and machine learning courses to learners in Thailand and internationally. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have in relation to your data.

This policy applies to all personal data collected through our website at pythonia.site, our contact forms, and our enrolment process. By using our website or contacting us, you agree to the practices described in this policy.

If you have questions about this policy, contact us at [email protected].

2. Data We Collect

We collect personal data in the following ways:

• Contact forms: name, email address, and optionally phone number and a message.
• Enrolment process: name, email address, and phone number for course administration.
• Course delivery: notebook files submitted for feedback and correspondence during the course.
• Website analytics: anonymised usage data (pages visited, time on site) if analytics cookies are accepted.
• Cookies: see our Cookie Policy for details.

We do not collect payment card details directly. Payment processing is handled by a third-party payment provider, and their privacy policy governs the handling of your payment information.

3. Legal Basis for Processing

We process your personal data on the following legal bases under applicable Thai data protection law (Personal Data Protection Act B.E. 2562) and, where applicable, international standards:

• Contract: processing necessary to manage your enrolment and deliver course services.
• Consent: processing based on your voluntary submission of a contact form or acceptance of optional cookies.
• Legitimate interests: maintaining course records, responding to enquiries, and improving our services.
• Legal obligation: where we are required to retain records for tax or regulatory purposes.

4. How We Use Your Data

• Responding to enquiries submitted through our contact form
• Processing and administering course enrolments
• Delivering course materials, feedback, and mentor sessions
• Sending administrative communications related to your enrolment (course updates, schedule information)
• Improving our website and courses based on anonymised analytics
• Complying with legal and regulatory requirements

We do not send marketing communications without explicit consent. If you have enquired about a course, we may follow up once regarding your enquiry. You can opt out of any further contact at any time by writing to us.

5. Data Retention

• Enquiry data: retained for 12 months from the date of enquiry, then deleted unless an enrolment has proceeded.
• Enrolment and course records: retained for 5 years from the end of your course for administrative and legal purposes.
• Submitted notebook files: retained for 12 months after feedback is delivered, then deleted.
• Analytics data: anonymised and retained for 24 months in aggregate form.

6. Data Sharing

We do not sell your personal data. We share data only in the following limited circumstances:

• Service providers: email and hosting providers who process data on our behalf under data processing agreements.
• Payment processor: name and transaction details necessary to process your course fee.
• Legal requirement: where disclosure is required by Thai law, court order, or regulatory authority.

If data is transferred outside Thailand, we ensure appropriate safeguards are in place consistent with Thai data protection law.

7. Data Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, or disclosure. These measures include:

• HTTPS encryption for all data transmitted through our website
• Access controls limiting who within our organisation can access personal data
• Secure storage for submitted notebook files
• Prompt notification to affected individuals in the event of a data breach that poses a significant risk

No system is entirely without risk. If you have concerns about the security of your data, contact us at [email protected].

8. Cookies

We use essential cookies necessary for site operation and optional analytics and preference cookies. You can manage your cookie preferences at any time through our Cookie Policy page, which includes controls to accept or decline non-essential cookies.

9. Your Rights

Under the Thai Personal Data Protection Act (PDPA) and applicable data protection principles, you have the following rights:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your data where we no longer have a lawful basis to retain it.
• Portability: request your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests.
• Restriction: request that we limit how we use your data in certain circumstances.
• Withdrawal of consent: where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise any of these rights, write to [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand.

10. Third-Party Links

Our website may contain links to external sites including documentation for open-source tools (Python, Jupyter, etc.). We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any external site you visit.

11. Learners Under 18

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a person under 18 has provided us with personal data, please contact us so we can delete it promptly.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of our website after a change constitutes acceptance of the updated policy. For significant changes, we will notify active students by email.

13. Contact

Data controller: Pythonia
Address: 96 Wireless Road, Lumphini, Pathum Wan, Bangkok 10330
Email: [email protected]